Customer service representatives can answer your questions on both those social networks from 8am to 5pm cst monday through friday.
Direct energy contact info alberta.
We want to fulfill all your electricity natural gas and home services needs.
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We offer a variety of alberta natural gas and electricity plans that could be perfect for your family s energy needs.
This page serves as the hub for all of our online customer care resources.
Energy in alberta should not come in a one size fits all solution and that s why we have fixed rate energy plans to match every unique home.
Alberta customer login.
Thank you for contacting direct energy alberta sign up for electricity natural gas and home services for your alberta home with direct energy.
Log into your direct energy online account manager with your user name and password.
If you couldn t locate the appropriate question or the answer you needed in the faq section we can still help.
This can be done up to 60 days before your fixed rate plan contract is set to expire.
Direct energy will contact you by mail email and or via online account manager messaging when you are eligible for renewal.
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Reach out to us over the phone e mail or social media to get the assistance you need.
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Find convenient ways to pay your energy bill.
Click here for utility payment deferral program information and other helpful covid 19 resources.
At direct energy we make you alberta bill payment simple.
Direct energy offers electricity natural gas and home services across the u s.
Support for alberta customers.
The list of links below provides phone numbers you can call for other customer service needs including residential and business service with direct energy and reporting a power emergency in your area.